RUTURNS
Returns and exchanges are accepted on most merchandise within 14 days of receipt, for items that haven’t been worn, altered or washed, without make-up marks and with all tags attached.
Please note the return, exchanges and refund are not allowed for the items on sale, bodysuits, gloves and brassieres, it is clearly stated on the product page.
The items return is a subject upon the mutual agreement of Linni Caro and Purchaser. If you decided to return the item, please contact our Customer Service via info@linnicaro.com and kindly mention the reason. All the returns made on the territory of Ukraine are non-chargeable, the other ones will be processed with 50 USD charge.
You will be provided with the documents and return instructions within 3-4 days after sending your request via email.
All the extra cost related to the return sent without Customer Service approval will be deducted from your refund. Kindly note the shipping charges are non-refundable.
REFUND
Once merchandise has been received, your refund will be processed within 14 working days. You will be provided with email notification once your refund has been processed. Please note that it may take a few working days for your banking institution to post the refund to your bank statement
Damaged or Defective Goods
Linni Caro are committed to selling only first-quality items. To that end, we employ several quality checks before an item is shipped. If you have received a damaged or defective item, please notify us by email at info@linnicaro.com within 24 hours of receiving the order to be eligible for a return and refund.